Your ALBaraka customer guide
From request
to the open road.
Five simple stages to prepare for your rental in Amman or at Queen Alia Airport, with the right information ready at the right time.
Request → Written confirmation → Check-in → Collection → ReturnRequest your rental
Choose from the ALBaraka fleet or ask our team to recommend a car. Use the request form to share your dates, local times, collection and return locations, passengers and luggage.
Mention child seats, additional drivers and any essential vehicle requirement before accepting the quote. For a child seat, include the child’s age and preferred seat type.
Review your written confirmation
Check the agreed car, dates, locations, total quote, rental conditions, deposit and excess. Confirm the accepted payment method and documents you must bring. Keep the team’s contact details and collection instructions accessible.
Your request alone does not reserve a car. Travel arrangements should rely on the written confirmation sent by ALBaraka.
Complete online check-in
After confirmation, open online check-in. Use the same booking reference, lead driver name and email address as your reservation.
- Enter your confirmed collection date, local time and location.
- Add your arrival flight number when relevant.
- Provide your driving licence issuing country and expiry date.
- List any extras already agreed and relevant arrival notes.
Check-in helps the team prepare collection; it does not approve changes or confirm a new booking. Do not include passport numbers, licence numbers, payment-card details or scans.
Collect your car
Follow the meeting instructions in your confirmation. If your flight is delayed or your arrival changes, contact reservations with your booking reference and revised details. Ask the team to confirm any change.
- Bring your original driving licence and passport or accepted ID.
- Bring any additional document and the payment method specified in your confirmation.
- Ask before travel whether your licence requires an International Driving Permit or any additional document.
- Review the rental agreement and record the car’s condition with the team at handover.
- Confirm fuel instructions and the return time and location.
For practical arrival planning, read the Queen Alia Airport arrival checklist.
Enjoy Jordan & plan your return
Keep your rental agreement and the company’s contact details accessible. Follow the vehicle-use restrictions in your rental conditions. Contact the team before changing the return plan or extending the rental.
Prepare your route with our Jordan travel guide, including practical driving tips, major roads and destination itineraries.
Already have a confirmed booking?
Prepare your arrival details and original documents before collection. Online check-in is for confirmed ALBaraka reservations only.
